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Vecti

Data Deletion

Last updated: April 2026

1. How to request deletion

You can request deletion in either of these ways:

If you email us, send the request from the address linked to your account. We may ask you to verify your identity before we process the request.

2. What gets deleted

When your account is deleted, we remove personal data from active systems subject to any lawful retention requirement, including:

  • profile information
  • income, expense, mileage, invoice, VAT, and CIS records
  • uploaded receipt and document images
  • HMRC OAuth tokens and connection data
  • accountant connection and collaboration data
  • push notification tokens
  • app settings and preferences

3. Timing

We disable account access promptly after a deletion request is accepted and delete personal data from active systems within 30 days unless the law requires longer retention.

4. What may be retained

Some processors may keep their own records where the law requires it, for example payment processors or tax record retention systems. If we must keep data for legal, fraud-prevention, or regulatory reasons, we will retain only what is required.

5. Subscriptions

Deleting your Vecti account does not automatically cancel an App Store or Play Store subscription. You must also cancel the subscription in the relevant store settings to stop future charges.

6. Contact

For deletion questions, email privacy@vecti.co.uk.